01202 805 688 or 0800 955 8577 hello@theeasiergroup.co.uk

Privacy Policy

Who we are

Our website address is: http://www.easierdrives.co.uk. We are known as the Easier Group but our legal company name is Easier Drives Limited.

What personal data we collect and why we collect it

When you submit a contact form or enquiry on our website or other third part platforms (such as Facebook) we may collect the following information:

  • Your name
  • Basic contact information including phone number and/or email address
  • Demographic information such as full address or simply your postcode
  • Information relevant to your home improvement project, survey requirements and/or response to specific offers

We use this data to conduct our day to day business, for instance to contact you and book a site survey, send you more information on our services or indeed a send you a bespoke quote. How we process this data is detailed below;

  • Internal record keeping.
  • Improve our customer service, products and service.
  • We may also periodically send emails containing your quotes, information on products, special offers or other information which we think you may find interesting using the email address which you have provided.

Contact forms

Contact forms on this website and other 3rd party sites (such as Facebook) are optional, if you do not wish us to have your data please do not submit a form. The forms are designed to collect information about yourself and your project so that we may optimise our response and contact yourself with a view to helping you.

If at any time you wish us to stop contacting you please do let us know, although in normal instances should you decide not to proceed with a project and have explicitly told us this we will naturally stop contacting you and remove your data from our database after a predetermined time.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Cookies & Analytics

We use marketing cookies from third-party partners such as Google and Facebook.

These cookies allow us to show you promotional material including offers and images which we feel may be of interest to you. This can be on our own website and other third party websites across the Internet.

The Google Analytics cookies are also used to send data to Google Analytics about your device and behaviour. It can also track you across devices and marketing channels. But it does not enable us to personally identify you!

Easier may share information about your behavior on our website with third parties (including operators of third-party websites and/or social networking sites) in order to show you targeted advertisements and other content that has been customised for you. Again though we do not pass your personal data (such as name, address, phone number etc) to these third party websites.

We use referral tracking cookies to associate user activity with the third party website or source that referred the user to our site, such as clicking a link within an email or on Facebook or Instagram. We then know which source to attribute that visit from, we use this data to improve our marketing.  We do not share any personal information or information about individual user activities with these third party entities.

Who we share your data with

No one! The cookies described above do not personally identify you.

How long we retain your data

If you submit an enquiry on the website (by email or contact form) we will store the personal information you provide. We retain that data as long as we need to in order to conclude our business with you. Should you wish us to delete your date please simply request this.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. All other data is stored within our database secured on data servers based in Britain or the EU.